At Pubinno, our mission is to build the Future of Draft Beer where every perfect pint is a step towards a Net Zero future. As one of the top 30 largest robotics companies in the Greater Bay Area, our goal is to work with self-driven, tech-savvy people who are enthusiastic about developing game-changing products and solutions in an age-old industry.
We are proud to foster a work environment centered around the employee experience, which is evident in our recent certification as a Great Place to Work.
Now we’re looking for an “Account Manager” to join our Business Team at a leading disruptor in the bar tech landscape, as recognised by CB Insights.
Let’s spread the ‘Internet of Beer’ around the world together - with a deep care about our planet!
Here’s What You Will Be Doing:
- Developing and sustaining solid relationships with key partners.
- Addressing and resolving key partners’ complaints.
- Acting as the main point of contact between key partners and internal teams.
- Supervising the Customer Success team assigned to partners.
- Communicating and collaborating with the advertising, design, marketing, sales, and product departments to ensure that key partners’ needs are met.
- Compiling reports on account progress, goals, and forecasts for the business team and stakeholders.
- Developing a thorough understanding of key partners' needs and requirements and preparing customized solutions.
- Negotiating contracts with key partners and meeting established deadlines for the fulfillment of each partner's long-term goals.
- Issue regular reporting on the area of responsibilities and measures achievements against set targets.
- Implement an Account sales plan in-line with Business Unit Strategies and delivery against the plan (volume, price, gross margin and unit gross margin).
- Follows up customer needs, competitors and prices for responsible areas by being aware of new improvements.
Desired Skills and Experiences:
- Bachelor's degree in Business Administration, Finance, Sales, or related field.
- Minimum 2+ years of experience in B2B sales and/or business consultancy preferably in a sales or account management role.
- Proven experience in account management.
- Proficient in all Microsoft Office applications as well as CRM software.
- The ability to build rapport with key partners.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Professional gravitas, assertive and confident with a high level of personal and professional credibility, presenting to senior level stakeholders.
- Exceptional verbal and written communication skills with aptitude in building relationships at all levels of the organization.
- Strong adaptation in working with and coordinating diverse teams along with the analytical skills necessary to direct the right resources into correct growth areas.
- Able to travel including overnight stays
Working at Pubinno
- Stock Option Program
- Private Health Benefits
- Extra Leaves for Birthdays and Pawternity
- Continuous support along your dream path, beyond your current career
- Opportunities for personal, and professional development
- Chance to work with a unique global team
- Great environment with amazing sky-top terrace and unlimited beer
Cheers!